Golden Motors (J.A) Ltd
Customer reviews of Golden Motors (J.A) Ltd
At Golden Motors J.A Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Golden Motors (J.A) Ltd
Based on 83 customer reviews
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5
Recommended with confidence
By issam I on 25 May 2020 | Purchase not verified
I was assisted with a car purchase while I was abroad to surprise my sister in England. thank you to the team for assuring all goes accordingly and delivering such quality service.
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5
Awful service
By Samantha P on 23 May 2020 | Purchase not verified
Appalling brought a car from this garage with in 1 day it was showing signs it wasn't working it had so many things wrong with it we took it back witch is a 2 hour drive they have had the car over week and the problems just keep getting worse. Excuse after excuse so in the end we asked for our money back. And we were told they wouldn't refund us the whole 5000 back So we are now 500 pound out of pocket. Even tho its there fault as they sold a faulty car. Before buying a car from these people check it's 100 % 500 pound is a lot of money to loss because we have now got to find anuther car we are both full time key workers and they have left us 500 pound out of pocket and no car thanks a lot. Golden motors
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5
Suitable prices!
By antoinette C on 19 March 2020 | Purchase not verified
Bought my daughter her first vehicle from here, and have come back to purchase the second vehicle for my son. Again, outstanding service and great customer service. They have a wide selection of cars suitable for everyone with acceptable prices.
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5
Avoid - unlawful disregard of consumer rights
By Eric S on 16 October 2019 | Purchase not verified
Bought a car and realised that it had problems the very same day. Took it back but they couldn’t/wouldn’t fix it, and refused to have it returned. Of course this is unlawful under the consumer rights act of 2015 and if I was to take them to small court, I would surely win. Unfortunately I have more important things to do.
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5
Fantastic Service really nice Guys to deal with
By Mike R on 07 October 2019 | Purchase not verified
Bought a used Range Rover Sport from Golden Motors was looked after by Jo. Very good used Range Rover and excellent service fro Jo. Full service history from Land Rover Christchurch and everything works as it should would definitely buy from this dealership again 10/10
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5
MIni Countryman 2012
By Ahlam M on 22 November 2018 | Purchase not verified
Best Golden Motors (J.A) Ltd Very Happy With The Car first time buyer Thanks
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5
Disappointed
By Gheorghe C on 06 September 2018 | Purchase not verified
We bought a Vauxhall Corsa from this dealer, good car, fair price, however when we got home we've realized lock nut is missing, called back the dealer several times asking for the missing piece, they said it's nothing they can do, as they sell the cars as they come. I've explained it's a safety issue and it's very important, ask them to check with the previous owner of the car or with their cleaner,but they didn't seem to care too much about it, as they never get back to us. That's definitely not good after sale customer service.
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5
Poor service/wasted Journey
By R J on 28 August 2018 | Purchase not verified
Called beforehand and they confirmed the car was still available (by which point it had already been sold), travelled many miles only to find out the hard way No apology, poor service in my opinion
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5
Top Dealer
By Gary D on 02 February 2018 | Purchase not verified
I travelled over from Dublin to purchase a mini country man from Golden Motors. Their salesman could not have been more helpful. He was very patient and answered any queries fully before I arrived in London. The car was exactly as described and on my run back home via Holly Head the mini ran like a dream for the 500k journey. My wife is in love with her new motor and anyone who has seen it has commented on how beautiful the car is. These guys are real gentlemen and it has been my best car buying experience to date (new or secondhand). I have already recommend this garage to family & friends and I would have no hesitation in travelling to their company for a future purchase. Keep up the good work & thanks again.
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5
WORST SELLER/DEALER EXPERIENCE OF MY LIFE
By A H SHAH K on 22 January 2018 | Purchase not verified
I Purchased Nissan Juke DCI 2013 28K millage in September 2017 since purchased I contacted the dealer 3 times regarding the engine management light and fault of an injector and they refused to do anything about despite giving 6 months warranty had to pay more than £450 to get it fixed, no support from the dealer they are misleading customers, never BUY ANYTHING ELSE FROM THEM